A researcher from Simon Fraser University is emphasizing the need for ethical and regulatory oversight of voice artificial intelligence (AI) in clinical settings.
Voice AI analyzes vocal patterns to detect signs of physical, cognitive, and mental health conditions based on vocal qualities like pitch, jitter, fluency, and specific words used.
Voice AI has been dubbed “the new blood” of healthcare due to its potential as a biomarker.
Zoha Khawaja, a health sciences researcher and member of the Bridge2AI Voice Consortium, explored the potential and perils of voice-based AI apps in mental health through a study using multi-round surveys with 13 stakeholders, including clinicians, ethicists, and patients.
In summary: The need for ethical oversight of voice AI in healthcare is urgent.