Microsoft Facing Lawsuit Over Unfair Software Pricing
Microsoft is being sued by the Australian Competition & Consumer Commission (ACCC) for allegedly misleading millions of users regarding its Microsoft 365 platform.
The ACCC claims that Microsoft advised users to stick with an auto-renewal deal on their Microsoft 365 package, despite cheaper or more useful offers being available.
- Up to 2.7 million Microsoft 365 users could be affected, including those with Personal and Family plans.
- The issue arose after Microsoft added its Copilot AI platform to the 365 platform in Australia in October 2024.
The company allegedly failed to offer appropriate advice to users, potentially leading to a payout for affected users if the case is successful.
Author's summary: Microsoft sued over unfair pricing.