Jen Kern on Data, Empathy, and the Future of Restaurants
Restaurant leaders are navigating a new era where data, technology, and human connection must work in sync to drive growth.
As chief marketing officer at Qu and a WiRL advisory board member, Jen Kern is helping change the way marketing is perceived. A four-time CMO and longtime advocate for women in leadership, Kern believes the next wave of restaurant innovation will come from uniting marketing and technology around a shared purpose: empathy.
Kern is working to bridge the gap between operators, marketers, and technologists—challenging the industry to think differently about what’s possible when data and humanity meet.
the next wave of restaurant innovation will come from uniting marketing and technology around a shared purpose: empathy
Author summary: Jen Kern discusses the future of restaurants.