Amazon to Pay $1.5 Billion to Qualified Prime Subscribers in Settlement
Amazon [finance:Amazon.com, Inc.] faced action from the Federal Trade Commission (FTC) over its handling of Amazon Prime subscriptions. The agency accused the company of making it simple to sign up for Prime but deliberately difficult to cancel.
“The company utilized manipulative dark patterns,” stated the FTC, highlighting deceptive design tactics used to discourage cancellations.
While Amazon denied any wrongdoing, it agreed to a $2.5 billion settlement with the FTC. Out of this total, $1 billion will go to the government, and $1.5 billion will be distributed to affected consumers through refunds.
Refund Details
- Eligible consumers may receive up to $51 in compensation.
- Payments are expected to be issued by December 25, 2025.
Eligibility Criteria
You qualify for a refund if you subscribed to Amazon Prime between June 23, 2019, and June 23, 2025, using one of the disputed enrollment methods — for instance, through the shipping options page during checkout — or if you tried to cancel within the same time frame but were unable to complete the process.
Author Summary
Amazon will compensate affected Prime users up to $51 each after a $2.5 billion FTC settlement addressing misleading subscription cancellation practices.
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