Conduent Provides Next-Gen Ticketing for Italian Transit
Seta, an Italian public transport operator, is the first to install Conduent’s next-generation DOT1 ticket vending machine. This deployment covers the central provinces of Modena, Reggio Emilia, and Piacenza.
Digitalisation of Ticketing Services
Conduent highlighted that this implementation marks a major advancement in Seta’s ticketing digitalisation, serving 77 million passengers annually.
Features of the DOT1 Ticket Vending Machine
- Compact kiosk with a multimedia platform delivering an accessible, user-friendly interface.
- Designed for flexible deployment of ticketing services and cross-selling opportunities.
- Advanced digital payment options: contactless credit/debit cards, NFC-enabled digital wallets, and peer-to-peer payments like PayPal.
- Real-time transit updates and critical announcements connect passengers to a live digital information network.
- Trip planning integrates real-time timetables from various transportation services, providing a unified travel interface.
- Cross-sell opportunities include ticket packages for multiple transport modes and destinations such as museums.
Revenue and Partnership Opportunities
The DOT1's multimedia capabilities enable operators to generate new revenue streams by including customized content from local partners, companies, and brands aiming to engage transit system users.
"Seta is the first to install and use Conduent’s next-generation DOT1 ticket vending machine."
"The implementation marks a significant step in the digitalisation of Seta’s ticketing services for its 77 million passengers."
Author's summary: Conduent’s DOT1 ticket machine modernizes ticketing for Italy’s Seta, boosting digital payments, real-time updates, and new revenue through multimedia engagement.
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